MSS SECURITY PTY LIMITED

Business Profile

With over 6,000 employees across the nation, our business is a leader in the Australian security, medical and rescue industries. With demonstrated and accredited safety and quality systems, we offer our clients the assurance of partnering with a reliable and professional service provider. With the acquisition in Southern Cross Protection (SXP) by our parent company, the MSS Security group of companies now incorporates mobile patrols, alarm monitoring and response services, and electronic security solutions. We have unrivalled experience in managing service requirements across all market sectors and we offer a culture of training, development and continuous improvement.

Products and Services

• Security Officers: provision of fully trained, licensed and highly visible uniformed Security Officers who deliver the services in accordance with the clients requirements.
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• Concierge (Security or Premium Front of House) As ambassadors for our clients, concierge staff are immaculately presented and provide a friendly and welcoming environment. Understanding the role requirements and identifying the right type of person to perform the role is paramount when recruiting for concierge. Our dedicated HR team source candidates from outside of the security industry and provide specialist training in customer service or hospitality as well as guidance in developing a directory of local services or key stakeholder profiles.
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• Access Control: security officers ensure the integrity of controlled access points by denying entry of all unauthorised personnel. Key elements of the service include registering visitors, production of access and photo identification cards, conducting identification checks and searches. Comprehensive guidelines are followed for differing security threat levels.
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• Control Room Operation: security personnel monitor sitesecurity systems, building management systems and closed circuit television systems (CCTV). Security personnel complete specific training which includes the operation, monitoring and testing of alarm panels, security cameras, monitoring systems and communications.
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• Security Screening: the provision of highly skilled and exceptionally trained security screening personnel. Key applications include aviation screening, maritime screening, events, critical infrastructure sites (high security government buildings, financial institutions, courts and mining and resource sites).
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